> For the complete documentation index, see [llms.txt](https://nurilounge.gitbook.io/nurilounge-guide-for-creators/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nurilounge.gitbook.io/nurilounge-guide-for-creators/release-notes/feb.2026-update-chatbot-for-help-you.md).

# \[FEB.2026] Update : Chatbot for Help you

Hi Creators 💛

Hope you’re enjoying your time on Nurilounge!

We’re excited to share a new update designed to make your quest experience even smoother 😊

This time, we’ve added a helpful upgrade to one of the most important parts of quest progress — **Chat**.

Let’s take a look 👀

***

### **💬 Chat Just Got Smarter!**

When working on quests, questions can pop up at any time — about submissions, deadlines, delivery, or guidelines.

That’s why we’ve improved the **Chat** feature to help you get answers faster and more easily ✨

***

### **🤖 Meet MookiBot, Your New Helper**

Now, for simple and common questions, **MookiBot** is here to help — with **instant responses and no waiting** 🙂

You can quickly get answers to things like:

* Delivery & tracking
* Submission issues
* Deadlines and extensions
* Content guidelines

Just tap a button and get the information you need, right away.

If you’ve ever had to wait a bit to hear back from a campaign manager, this update should make things feel much more convenient!

***

### **☝️ Don’t worry — 1:1 chats with managers are still available**

Need to talk to a campaign manager directly? No problem at all!

If your question requires personal support, you can still start a **1:1 chat with a manager whenever needed**.

Think of MookiBot as the first stop that helps guide you quickly 😊

***

### **📘 Curious how the chatbot works?**

Check out the guide below to learn more about how to use Chat and MookiBot.

👉 [**View Chat Guide**](/nurilounge-guide-for-creators/application-guide-for-global-creators/campaigns/need-help-during-a-campaign.md)

***

We’re always working to make Nurilounge easier and more enjoyable for creators like you 💛

Thank you for being part of our journey, and we hope this update helps you move through quests with confidence.

If you have any questions or feedback, feel free to reach out anytime 🙂

With love,

**Nurilounge Team**


---

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