> For the complete documentation index, see [llms.txt](https://nurilounge.gitbook.io/nurilounge-guide-for-creators/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nurilounge.gitbook.io/nurilounge-guide-for-creators/release-notes/dec.-2025-update-chat.md).

# \[DEC. 2025] Update : Chat

Hi Creators 💛

We’d like to share a small but important update about the chat feature on Nurilounge.<br>

To make communication smoother and more comfortable for you, we’ve improved how chat rooms work during campaigns ✨

Let’s walk you through what’s changed!

***

#### 🌿 What’s new with chat?

Chat rooms are no longer opened automatically.

Starting with this update, chat rooms will only be opened when you choose to start one.<br>

We made this change so you can:

* Open a chat only when you actually need help
* Avoid unnecessary or unused chat rooms
* Communicate with your Campaign Manager more intentionally and comfortably

***

#### 💡 How does it work now?

* If you have a question during a campaign, you can open a chat directly from the quest’s Manage page.
* Once you start a chat, the room will open and you can freely communicate with your Campaign Manager.
* If your Campaign Manager needs to contact you first, they can also send you a message — and you’ll receive a notification 🔔<br>

All messages and notifications can always be checked in the Chat tab.

***

#### 🤍 We’re here for you

This update is all about giving you more control and a better experience while participating in campaigns.

If you ever have questions, concerns, or just need a bit of guidance, please don’t hesitate to start a chat — we’re always happy to help 😊<br>

Thank you for being part of Nurilounge, and we hope you enjoy this improved chat experience!

With love,

Team Nurilounge 💛

📩Contact us anytime: <lounge@nurihaus.com>