> For the complete documentation index, see [llms.txt](https://nurilounge.gitbook.io/nurilounge-guide-for-creators/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nurilounge.gitbook.io/nurilounge-guide-for-creators/notice-for-nurilounge-creators/for-general/notice-nurilounge-customer-service-paused-during-chuseok-holiday.md).

# Notice : Nurilounge Customer Service Paused During Chuseok Holiday

Dear Nurilounge Members,

We would like to express our sincere thanks for your continued love and support for Nurilounge.

In celebration of Chuseok, a traditional Korean holiday (Korean Thanksgiving), we would like to inform you that Nurilounge customer service will be temporarily paused during the holiday period.

* **Period: September 14th (Sat) to September 18th (Wed) (KST)**\
  **(September 13th 15:00 - September 19th 01:00 (UTC))**
* **Service Pause: There will be delays in responding to user inquiries.**

During this period, you can still submit inquiries via the inquiry form or email.\
However, please note that we will begin responding to inquiries starting from 10:00 AM KST (01:00 UTC) on September 19th (Thu).

We wish all Nurilounge members joyful and prosperous Chuseok holiday.

Thank you for your understanding.

Best regards,\
The Nurilounge Team