# Notice: Customer Service Paused During Lunar New Year Holidays

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**Dear Creators,**

Thank you for your continued trust and support.

In observance of **Korean public holidays for Lunar New Year**, our customer service team will be temporarily unavailable during the period below.

***

#### **Holiday Dates**

* **February 14 (Sat) – February 18 (Wed), 2026 (KST)**

  *(February 13 (Fri) – February 18 (Wed), 2026 (EST))*

#### **Service Availability During the Holiday**

* Responses to inquiries may be delayed during this period
* You may still submit inquiries via our inquiry form or email, and we will respond once service resumes

#### **Service Resumes**

* **February 19 (Thu), 2026 at 10:00 AM (KST)**

  *(February 18 (Wed), 2026 at 8:00 PM (EST))*

***

We appreciate your kind understanding and patience during this time.

As we welcome the Lunar New Year, we wish you a joyful, healthy, and prosperous year ahead 🌸

Warm regards,

**Nurilounge Team**